Problems signing in?

Q: I am a new user. How do I log in?

A: In order to login to the website, you must register with us first.

Q: I have forgotten my password. What should I do?

A: If you have forgotten your password, we provide a password recovery tool that can be used to email your password to your registered email account. Alternatively, you may wish to contact us by direct email at support@solarinception.com.au or by phone on +61 (07) 3166 9598.

Q: Can I change my username?

A: The login username is your email account. We do not provide a facility for users to change their email. If you wish to change the email used to sign in, please contact us by direct email at support@solarinception.com.au or by phone on +61 (07) 3166 9598. All changes will be processed at first possible chance.

Q: Clear your browsers temporary internet files and cookies?

A: If you are still having problems using the system, try clearing all your internet and web based temporary files and cookies that are stored on your machine.

Q: Why do I need to accept cookies and what are they?

A: Cookies are packets of data sent to your computer and stored on your hard drive when you view or manouver around a website with your browser. Cookies remember where you have visited within a site and play a role in making sure you get the items you want when you shop in an online store. In order to use the Ranger Industrial Online Store or Members Area, you must be able to accept cookies. Internet Explorer and Netscape Navigator are set up to accept cookies by default.

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